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Terms & Conditions
We aim to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused or resold No Refund shall be made once goods are sold.
In case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:
- If you receive a Tampered or Damaged product, please inform us within 24 hours of receipt, with supporting Images and Video, so we can rectify the situation as soon as possible care@offdayshair.com.
- For any product quality feedback, please contact our Customer Care.
- Off Days is not responsible for any damage caused after delivery.
- Cancellations are not possible once purchase has been made.
- All claims for shortages or damages must be reported to customer service on the day of delivery.
